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AI Overviews Are Killing Your Traffic, Now What?

If your organic traffic looks different than it did a year ago, you are not imagining things. Google has been placing AI-generated summaries at the top of more and more search results, and for a lot of med spa owners, that has translated into flat or declining clicks even on pages that still rank well.

Here's what gets lost in most of the panic: this is a change in how people move from search to your website, not the end of search marketing. AI Overviews and SEO are not competing forces. Practices that understand what is actually shifting can adapt their strategy instead of abandoning it.

Google AI Overviews Are Changing What a Search Result Looks Like

An AI Overview is a summary Google generates at the top of the search results, pulling information from multiple sources to answer a query directly. Instead of seeing a list of traditional organic results first, a searcher may see a synthesized answer with links to some of the sources Google used.

For someone searching “how long does Botox last,” that summary may be enough. They get a quick answer without ever clicking through to a website.

That is a meaningful change to the search experience. It doesn't mean SEO is dead. Google still relies on web content to provide information for AI Overviews, and organic search remains an important traffic source. What has changed is the path between appearing in search and earning the click.

Why AI Overviews Can Change Your Organic Traffic

Much of the confusion about Google search changes comes from treating five different things as one metric. They are not.
Why AI Overviews Can Change Your Organic Traffic
Your page can hold position two, collect the same impressions it always has, and still get fewer clicks because the searcher found what they needed before scrolling. That is the mechanic behind most of what practices describe when they say AI Overviews are hurting their traffic. It shows up most on informational queries:

  • Treatment comparisons, like microneedling versus RF microneedling
  • Recovery questions, like how long redness lasts after a laser treatment
  • Cost questions, like average pricing for a syringe of filler
  • Basic “what is” searches
  • Treatment suitability questions

Be precise here, though. Not every AI Overview reduces clicks, and not every site sees declining organic traffic. The effect varies by query and by how much value your page offers beyond the summary. Look at your own data before assuming the trend applies to your practice.

Don't Abandon SEO Just Because Google Uses AI

Google's AI answers are built from indexed web content. If your site isn't crawlable, authoritative, or ranking, it isn't a candidate for citation either. Weak SEO does not become an advantage in AI search. It compounds.

If you have been reading about GEO and SEO and wondering whether you need to pick one, you do not. Generative engine optimization is largely an extension of good SEO practice, and the same is true for getting your med spa mentioned in ChatGPT.

Everything that made a med spa website competitive before still applies:

  • A technically sound site that loads quickly and is easy to crawl
  • Strong service pages for each treatment you offer
  • Location pages if you operate multiple locations
  • Genuinely useful educational content
  • Internal linking that connects related topics and pages
  • Local SEO and a well-maintained Google Business Profile
  • Accurate, authoritative medical information
  • Clear information about your practice, providers, and services

It also includes the fundamentals that determine whether your site can compete in traditional search in the first place. If a competitor is consistently outranking you, AI Overviews are not necessarily the problem. Understanding why your competitor outranks you is still where the diagnosis starts.

The strategy is not SEO versus AI search. It is adapting med spa SEO to an environment where patients may interact with an AI-generated answer before deciding whose website to visit.

How Med Spas Can Adapt Their SEO Strategy for AI Overviews

Build Content That Goes Beyond the Basic Answer

If your article's entire value is one sentence of definition, Google can now deliver that sentence itself. That content will struggle.

What holds up is content a summary cannot replace:

  • Context about why a treatment works the way it does
  • Honest comparisons between similar treatments
  • Practical considerations, like what to expect at week two versus week six
  • Provider perspective drawn from actual patient experience
  • Original insight, including what you see in your own practice
  • Detailed explanations of edge cases and exceptions
  • Answers to the follow-up questions a summary leaves open

Think about the searcher who reads the AI Overview and still has questions. That person is your audience.

Strengthen Your Service Pages

The AI conversation pulls attention toward blog content, and that is a mistake. Service pages are where commercial intent lands and where bookings actually happen.

A strong service page communicates:

  • What the treatment is and what your practice specifically offers
  • Who the treatment may be appropriate for
  • What a patient can expect during and after
  • Considerations, downtime, and realistic timelines
  • Which of your locations offer it
  • A clear, obvious next step to book a consultation

If your service pages read like thin brochures, fix those before you rewrite a single blog post.

Create Content Around the Patient Journey

Instead of publishing isolated articles chasing individual keywords, build clusters around what patients ask before, during, and after treatment.

For Botox, that might look like:

  • Before: Am I a candidate for Botox?
  • During: What happens during a Botox appointment?
  • After: How long does Botox take to work?

Then link each of those to your Botox service page. This does two things: it covers the real question set a patient works through, and it gives Google a clear topical structure to understand.

Demonstrate Real Expertise

Content written by or reviewed by your actual injectors, nurses, and physicians reads differently than content assembled to hit a word count. Name your providers. Include their credentials. Reference what you actually see in treatment.

To be clear, no one can promise that expert content guarantees inclusion in an AI Overview. No published formula exists, and anyone selling you one is guessing. But Google has consistently rewarded credentialed medical content in health categories, and it earns patient trust once someone lands on your page.

These strategies overlap heavily with traditional SEO, but practices looking to build visibility across AI-powered search can take that work further through a dedicated GEO strategy.

Optimize for Visibility, Not Just Clicks

The reporting habit most practices need to break is treating clicks as the only number that matters. If a patient sees your practice cited in an AI Overview, sees you again in the local pack, then searches your name two days later and books, your analytics credit that booking to branded search. The article that started the process shows zero clicks.

That does not mean the content failed. It means your measurement is too narrow. The goal was never the largest possible traffic number. It is visibility that contributes to patient acquisition.

What Med Spas Should Measure as AI Search Grows

Organic Traffic

Still worth tracking, but interpret it in context. Segment informational pages from service and location pages. A dip concentrated in “what is” articles tells a very different story than a dip on your CoolSculpting page.

Search Impressions

Impressions show whether Google still surfaces your practice even as clicks shift. Stable impressions with softer clicks usually mean the presentation changed, not your standing.

Rankings

Keep monitoring commercial queries, especially treatment-plus-location searches. These are closest to revenue and least affected by AI summarization.

Leads and Consultations

Form fills, calls, and booked consultations are the metrics your practice actually runs on. If these are steady or growing while traffic softens, your SEO program is working.

Branded Search

Growth in searches for your practice name can indicate that visibility is building awareness. Treat it as one signal among several, not as a standalone measure of AI Overview performance.

Focus on the Searches That Actually Drive Patients

Not every search deserves equal investment. This distinction should shape your priorities. Informational queries are the ones most likely to be answered inside an AI Overview. They still matter because they build authority and support the patient journey, but they don't drive bookings.
Focus on the Searches That Actually Drive Patients
Commercial and local searches are. Someone typing “Botox near me” wants a provider, not a definition, and Google still serves those results with maps, listings, and websites. Keep investing heavily in local SEO for med spas, your Google Business Profile, reviews, and location-specific service pages.

What Not to Do in Response to AI Overviews

Don't Stop Publishing Helpful Content

Pulling back from content production removes you from the pool Google draws on. Publish less filler, not less content.

Don't Stuff Pages With AI-Generated Filler

Volume without substance was already a losing strategy. It is a faster loss now.

Don't Rewrite Every Existing Article Just Because AI Search Exists

Audit first. Prioritize pages with real commercial value or clear quality gaps. Most of your library probably does not need touching.

Don't Ignore Your Service and Location Pages

These are your conversion assets. They deserve just as much attention as your blog, if not more.

Don't Measure SEO Success by Traffic Alone

If clicks are your only KPI, you will make bad decisions about content that is quietly generating patients.

The Future of Med Spa SEO Isn't SEO vs. AI

Google's search experience is changing, and it will keep changing. What has not changed is the underlying requirement: be visible, credible, and easy to choose when someone in your area is looking for the treatments you provide.

The practices best positioned for this shift are not the ones chasing every new AI search optimization tactic. They are the ones with:

  • A technically healthy website
  • Service pages that clearly explain what they offer
  • Strong local SEO across every location
  • Authoritative, provider-backed content
  • Visible, credentialed expertise
  • Conversion paths that make booking easy
  • Consistent, honest measurement

AI search is another layer of the search ecosystem, not a replacement for everything underneath it. Build a strong foundation, and you can compete in both.

Don't Let Search Changes Leave Your Med Spa Behind

If your organic traffic has shifted, or you are wondering how your SEO strategy should evolve as Google incorporates more AI into search, Medstar Media can help you assess where your practice stands and identify opportunities to strengthen visibility and patient acquisition.

Schedule your free strategy consultation with Medstar Media.

Frequently Asked Questions

Will AI Overviews hurt my med spa's website traffic?

They may reduce clicks on informational content, particularly basic “what is” and “how long does it last” articles. Commercial and local searches such as treatment plus city queries have been far less affected. Review your own search data by page type before drawing conclusions about your practice.

Should med spas still invest in SEO?

Yes. Google's AI answers are built from indexed, ranking web content, so technically sound, authoritative sites remain candidates for citation. Sites not visible in traditional search aren't visible in AI search either.

How do I get cited in Google AI Overviews?

No published formula or guaranteed method exists. What appears to help is content that is accurate, well-structured, credentialed, and offers depth beyond a one-sentence answer. Treat citation as a possible outcome of strong SEO, not a target you can engineer directly.

How should I measure SEO if clicks are declining?

Look at impressions, rankings on commercial queries, branded search volume, form fills, calls, and booked consultations together. A practice can see softer organic clicks while consultations hold steady or grow, which usually means visibility is working even though attribution has gotten harder.

Do I need a separate strategy for AI search?

Not a separate one. Most of what helps with AI visibility overlaps heavily with good SEO practice: crawlable pages, clear structure, genuine expertise, and content that answers real patient questions in depth.

Picture of About the Author
About the Author

I’m Chris Zelig, Founder & CEO of Medstar Media. I’ve spent over 15 years in the aesthetics and cash-pay medical space, building my career on a lesson my dad taught me early on—keep things simple, fast, and easy. That mindset has become the cornerstone of my marketing approach. I focus on helping small, privately owned providers outperform larger competitors. My first aesthetics client, SKINNEY Medspa, grew from a family-run business into New York City’s #1 medical spa and the world’s leading provider of CoolSculpting and Emsculpt. Since then, I’ve gone on to represent top cosmetic accounts nationwide and create viral campaigns for causes such as early cancer detection.

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Vania

Behind the Screens

I make sure people call their new medspa friends back.
Consistent and creative follow-up with leads
My background in trauma-focused therapy.
A value-based monthly membership program with fun activations keeps your client base engaged with new services and following the recommended treatment protocols.
Christine A.

Behind the Screens

I make internet pictures that try to win people’s attention. Basically, I figure out what will make someone stop scrolling, look twice, and hopefully think, “Hmm, I want that.”
Canva. We’ve spent an unreasonable amount of time together. It’s quick, flexible, and lets me go from a random idea to something people can actually see and react to without making the process unnecessarily complicated.
I’m surprisingly good at making things look effortless, after several very non-effortless attempts. I enjoy taking messy ideas, lots of information, or vague feedback and turning them into something clear and easy to understand.
Don’t guess what works. Test it. Something can look brilliant in theory and completely flop in practice, so I’d rather let the audience tell us what works and keep improving from there.
Rafael A.

Behind the Screens

There are steps needed when handling leads to get the best results possible. It is my job to train practices in these steps and to make sure that, after the training, these steps are taken. I follow up with the teams to address areas of opportunity to constantly improve the lead management process.
My favorite marketing tool is the Medstar App, especially when it’s set up correctly for lead management, automations, follow-up, SMS/email campaigns, and pipeline visibility. It helps connect marketing efforts directly to conversion outcomes.
Besides a magnetic smile, I bring strong lead-management and process-optimization skills. I’m good at reviewing workflows, finding gaps, and helping teams turn more leads into booked appointments.
Don’t let good leads die because of slow follow-up. Marketing gets the lead in the door, but the process behind it is what actually closes the appointment.
Kylie N.

Behind the Screens

I help businesses show up when people search for things on Google. It’s kind of like helping a business put up the right signs so people can find their way to it, only you’re looking online instead of in person.
Google Search Console. I love digging through search data and finding little opportunities hiding in plain sight. It feels a bit like detective work.
Professionally, I’m surprisingly good at turning a big, messy pile of information into something organized and actionable. Personally, I’m a seasoned pro at collecting hobbies.
Don’t create content for algorithms; create it for people. Understand what your audience actually wants to know, then use SEO to help them find it.
Areesha T.

Behind the Screens

I help people work together to build cool things on the internet.
Paint the canvas, spending time with friends & family.
Understanding their vision and helping turn ideas into real results.
Know your audience first — great marketing starts with understanding people.
ChatGPT — my brainstorming partner for ideas and problem-solving.
Nathalia G.

Behind the Screens

I usually step away from the project and do something creative, such as painting, drawing, or listening to music. Giving my mind a break often helps the missing puzzle piece fall into place. When I need inspiration, I like exploring other creative outlets and using them to approach the project from a new perspective.
Spending time with my family and friends! I really value the people around me and enjoy slowing down, being present, and staying offline during those moments.
Always consider the customer and their needs before creating a strategy or plan. One should guide the other. When you understand your audience and maintain strong communication with the client, digital marketing projects tend to run more smoothly and successfully.
Honestly, I’d say Instagram. I love using it to spot trends, see what people are responding to, and understand how brands are connecting with their audiences. A lot of my best ideas come from observing what feels natural on the platform and then finding a way to make it work for the brand.
Positivity! I’m usually the one cheering people on, celebrating the little wins, and bringing good energy to the conversation.
Carie G.

Behind the Screens

I love putting on some music, it always helps me get into the right headspace and set the tone for my design work. Matching the vibe of the music to the brand’s aesthetic is my favorite way to find fresh creative motivation.
When I’m off the clock, I love walking the nature trails near my home or relaxing with a good book. Anything that gets me away from screens to recharge.
Always ask yourself if the content you’re creating will truly resonate with your audience. It needs to feel personal and authentic, rather than just pushing out content for the sake of it.

Definitely Adobe After Effects. It’s my absolute go-to for editing video content, especially for social media. With so many options for detailed motion graphics, I really couldn’t live without it.

I love using my design skills to bring a client’s vision to life. Seeing them excited about the final result is the best feeling, and I thrive on collaborating hand-in-hand to build their brand.
Bryan G.

Behind the Screens

I like going to the movie theater, reading, or hanging out with my family.
Claude
Response time
I like to go for a walk in nature, especially by the water.
I make sure the people who hire our company are happy.

Bre C.

Behind the Screens

When I’m off the clock, I love spending quality time with my two kids—whether we’re playing or just hanging out, I try to be as present as possible with them. It’s the best way for me to recharge and stay grounded.

My favorite digital marketing tool is Canva because it makes designing quick, easy, and fun, especially with the wide variety of templates available. It’s great for creating polished content efficiently.

One piece of advice I always follow is to keep learning—digital marketing is constantly evolving, so staying curious and adaptable really makes a difference. It helps you stay ahead and bring fresh ideas to the table.

When I feel stuck, I like to step away and go for a walk to get some fresh air; it helps me reset and come back with a clearer, more creative mindset. Even a short break can make a big difference.

I also bring a graphic design background to the team, which helps me review mockups with a trained eye and offer thoughtful, practical feedback to clients. It allows me to bridge both strategy and visual execution effectively.

Myranda G.

Behind the Screens

During the week, I’m certainly a home-body! I’m within walking distance to pilates, so I do love to take advantage of that as well as get outside and go for a walk on the lake. Outside of that, I love to try new recipes, spend time with my dog and binge the best reality TV. On the weekend, I’m an avid errand runner, so you’ll find me out and about getting coffee, running to Target at least 3 times, and taking part in some sort of self-care routine!  
Most people build their career around a title – I built mine around an industry I have a genuine passion for. Over the past 10 years in aesthetics, I’ve worked across operations, practice management, sales, marketing, customer success, and coaching. Because of that, I’m able to do more than just fulfill a role! I understand the moving parts, pressures, and responsibilities that go into helping an aesthetic practice truly thrive. 
My goal in everything I do is to make a positive impact in the people’s lives I’m introduced to, whether that’s for the short term or the long term. There’s very few places people can go to with an insecurity or something they want to fix – or my preferred way of seeing it, enhance. This industry allows you to be a part of that. You meet people from all different walks of life, get to know them on a personal level and be a part of sometimes the best and worst stories of their lives in real time. We get to shape that experience in a positive way. And working with our clients where we focus on bringing these new patients to them, allows me to be a part of a positive experience that touches so many more people. I’m a big believer that whenyou keep the people you work with happy, that translates down to the client themselves, their team and then to their patients. That brings me so much fulfillment – a single experience can change everything. 
You have to take your personal bias out of what you think works. Sometimes what you think may be the best ad you’ve ever launched, produces the lowest results. Marketing is a strategy and where quality is always a top priority, success is number one! An algorithm can be unpredictable, so trust what the data and analytics are showing you and let’s use them to accurately monitor the outcomes!
I love to step away for a moment and purge. When I’m feeling stuck or at a standstill, it’s time to make room for new ideas and to get my brain flowing in a whole new way. Sometimes that’s a small project like finding a junk drawer and decluttering. Other times it’s my closet or my garage! But when I am able to spend time getting rid of things, I get super inspired by a newly organized space and start thinking of all the new things I could do to continue improving – it then spirals to all aspects and I feel completely re-energized and re-focused!
Jackie M.

Behind the Screens

Imagine your school principal has SO many things to do that they can’t keep track of everything by themselves. The Chief of Staff is the person who helps organize things, reminds people what to do, solves problems, and makes sure everyone works together nicely, like the person who keeps the whole team running smoothly.
When I’m off the clock, I’m usually with my husband and our two boys — swimming, traveling, spending time at the beach, and being talked into roller coasters at Universal Studios that I immediately regret. I’m also a big musical theater fan, love singing whenever I get the chance, and am always looking for new restaurants and recipes to try. And once the kids are asleep, you can usually find me unwinding with a true crime documentary or a little too much Bravo reality TV.
My guilty pleasure in the digital world is definitely TikTok — I’ll tell myself I’m just going to “check one thing,” and suddenly I’ve fallen into an hour of everything from recipes to random deep dives I didn’t know I needed.
I’m surprisingly calm. No matter how hectic things get or how many moving parts are in play, I tend to stay steady, think clearly, and help keep things grounded so the team can focus and move forward without the panic spiral.
I usually spark creativity by stepping away from whatever I’m stuck on and getting outside for a walk. Fresh air and movement help reset my thinking, and I’ll usually put on music to shift my mood and break out of the loop I’m in. That combination helps me come back with a clearer head and new ideas.