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Cynosure Device Marketing

XERF Marketing That Turns
Curiosity Into Booked
Consultations

The visibility, education, and follow-up system that turns
XERF into a dependable revenue line.

$2.5B

Revenue Tracked

650%

Average ROI

15+

Years in Aesthetics

xerf marketing medstar media xerf device 1

Patient Search Behavior

Why Marketing XERF Requires a Different Approach

Adding Cynosure's XERF to your treatment menu is the easy part. The harder part is getting a market that has barely heard of it to understand what it does, why it works, and why your practice is the right place to get it. Almost nobody searches “XERF” by name in the early stages of research. They search around the outcome:

Established treatments like Botox or CoolSculpting carry years of built-in consumer awareness. Patients already know roughly what to expect, what it costs, and how it compares before they ever land on a provider's website. XERF doesn't have that yet, and marketing it as it does is the single most common mistake we see practices make, whether they're building the page themselves or handing it to a generalist agency that treats every device the same way.

By the time a prospective patient searches the device name directly, they've usually already read three or four comparison articles pitting XERF against Sofwave, Emface, Morpheus8, and Ultherapy, and they're deciding who to trust with the treatment, not learning what it is for the first time.

That means a XERF page built like a spec sheet loses twice: it doesn't rank for the searches patients are actually running, and it doesn't answer the comparison questions they've already started asking somewhere else. A XERF page built to win captures a patient at every stage of that research, from the first symptom search to the moment they're comparing you against the other providers in your market running the same device. It also has to work for a second, quieter audience: patients who already know the device name because a friend mentioned it, or because they saw it on a provider's Instagram, and are now trying to verify that it's legitimate before they book. That patient is searching the brand name directly, reading reviews, and looking for a provider who clearly knows the technology well enough to explain it in plain language, not just list it as one more item on a services page.

The Page Itself

Build Your Dedicated XERF Service Page The Right Way

A single mention of XERF on a treatment menu isn't enough. High-performing XERF pages include:
Patients need confidence before they book. The more questions you answer upfront, the more consultations you'll generate.

The System

How We Build XERF Demand

For a device this new, visibility has to start before search does. The parts below work as a single system. Each one is built to hand the patient off to the next stage cleanly, from the first time she sees the treatment to the booked appointment and everything after it.

01

Social Media: Where XERF Awareness Actually Starts

For a device with almost no cold search demand yet, social is doing a job that search simply can't: creating the first exposure. A patient searching “XERF” today has almost always seen it somewhere first, whether that's a before-and-after video, a provider demonstrating the handpiece on camera, or a patient talking through recovery in a Reel, before she ever typed the device name into Google. We build the content mix around that reality: real before-and-after video, not stock photography, which reads as staged for a treatment patients are already a little skeptical of; short provider-led demos that explain the technology in plain language; and patient-testimonial clips that address the question every first-time viewer is silently asking, “is this actually real, or is this just marketing?” Paid social amplifies whichever formats are already earning organic engagement, rather than starting from a blank page with generic promotional graphics. This is also where we build the retargeting audience that makes paid search so much more efficient later. Someone who's watched a 30-second XERF explainer is a fundamentally warmer click on a Google ad than someone who's never seen the device, and running the two channels together, rather than as separate budgets, is what actually compounds demand for a treatment this new.

02

Educational Content That Builds Trust Before the Consult

Because XERF awareness is still developing, the content on your page has to do real work: explain what the treatment is, who it's for, what a session feels like, and what results look like over time, in language a first-time researcher can follow. We write content around the comparison questions patients are already asking, XERF versus Morpheus8, XERF versus Sofwave, instead of avoiding the comparison and hoping patients don't look elsewhere. A patient who finds the answer to “is this better than Morpheus8 for my situation” on your page never has to leave it to get that answer from a competitor.

03

Local SEO Built Around Real Search Behavior

Most patients researching XERF search with local intent baked in: “XERF near me,” “skin tightening in [city],” “non-surgical facelift [city].” We build city-specific XERF pages, optimize your Google Business Profile for the specific outcomes patients search, keep your business information consistent across every directory, and layer in local schema markup so search engines understand exactly what you offer and where. Local SEO is the channel most practices under-invest in with new devices, because it takes longer to show results than paid ads. It's also the channel that compounds. The visibility you build in month three keeps working in month thirty without new ad spend behind it, which matters even more for a device where you're still building category awareness in your specific market.

04

Paid Ads for High-Intent XERF Searches

Once someone has moved from symptom research to comparing specific devices and providers, paid search and social both earn their keep. We build campaigns around the searches with the highest purchase intent: treatment name plus location, treatment name plus “cost,” treatment name plus “results”, and pair Google Ads, which captures people at the moment of decision, with Meta creative built around real before-and-afters and provider credibility rather than generic promotional graphics. Retargeting matters more here than on most treatments: XERF's longer research cycle means a well-timed follow-up ad to someone who already visited your page converts at a meaningfully higher rate than cold traffic.

05

Turning Page Visits Into Booked Consultations

Traffic to a XERF page that doesn't convert is just an expensive way to inform your competitors' patients. We build the page around a clear next step, not a generic contact form, but a specific, low-friction path to a consultation, with pricing transparency, provider credibility, and trust signals positioned before the visitor has to think about clicking away. We also look at how the page structure itself affects hesitation: unclear candidacy information, no visible next step, and a vague offer structure are the three things that consistently stall a visitor who was otherwise ready to book. Fixing those three things alone is often responsible for the biggest single jump in consultation rate we see on an existing page.

06

Nurture and Reactivation After the First Inquiry

A XERF inquiry that doesn't convert on the first touch isn't a lost lead; it's an unfinished conversation. We build automated follow-up sequences across text and email specifically for longer-consideration treatments like XERF, where a patient might take two to three weeks to decide. That includes structured reactivation campaigns for anyone who inquired and went quiet, and CRM workflows that flag high-intent behavior, like someone reading the pricing section twice, so your team knows exactly who to follow up with and why. The goal isn't more touches for the sake of it. It's making sure the patient who was genuinely interested but not ready on day one is still hearing from you on day fourteen, when she's finally ready to book.

The Audit

Where XERF Marketing Usually Leaks Revenue

The mistakes we see most often when we audit a practice's existing XERF marketing, and the first ones we fix.

The Page Reads Like a Brochure

If the same copy could sit on any RF skin-tightening page from any provider, it isn't specific enough to rank or convert. Generic device descriptions answer “what is XERF” but never “why should I get it from this practice.” That second question is the one that actually closes a consultation.

The Offer Isn't Clear

High-converting pages tell a visitor exactly what the first step looks like: consultation, pricing range, what happens next. Vague pages leave that guesswork to the patient, and most patients won't do it. They'll leave and search again, usually landing on a competitor's page within minutes.

Leads Go Cold After the Form

A strong page still underperforms if there's no immediate confirmation, no structured follow-up, and no plan to reactivate patients who didn't book on the first inquiry. XERF's longer decision window makes this worse than it would be for a faster treatment. A lead left alone for two weeks has usually already booked somewhere else.

Real Results

What This Looks Like In Practice

$2.5B

Revenue Tracked

650%

Average ROI

15+

Years in Aesthetics

Skinney Medspa Case Study Medstar Media

Skinney Medspa · New York, NY

$2.3M+ in Added Annual Revenue Within 18 Months

Skinney Medspa was already a Medstar client when they invested in new technology for their practice. Instead of waiting until it arrived, we started writing about it before the equipment even reached their office, publishing content that let the practice start ranking before a single patient could book. We paired that early content with paid media campaigns built around the same messaging, so by the time the technology was live in the office, patient demand was already there waiting for it.

$2.3M+ in added annual revenue within 18 months, alongside a 7x increase in lead volume across organic and paid channels.

In Their Own Words

Hear From Our Clients

Medstar Media South Jordan UT Quote Icon

Thanks to Medstar we’re #1 for Bodysculpting (Midwest) and a Top 1% injector (USA).

- Laura B.

Medstar Media South Jordan UT Quote Icon

Triple the amount of leads in 3 months. Cannot recommend them enough.

- Hair Transplant Surgeon, Dr. Cesar

Medstar Media South Jordan UT Quote Icon

60+ million generated in revenue
with Medstar’s help.


- Sarah B.

XERF Marketing FAQs

Everything Practices Ask Before Marketing XERF

Grouped by topic. Tap a category to open it, then tap any question inside.
Most practices begin generating consultations through paid advertising within the first 30 days after campaigns launch and tracking is implemented. SEO, content marketing, and local search optimization build momentum over time, with meaningful organic growth typically occurring within 90 days.

We focus on the metrics that matter most, including booked consultations, treatment revenue, and return on investment, not just clicks and form submissions.

In most cases, yes. Dedicated treatment pages help patients understand what XERF is, how it works, and whether it's right for them while improving your visibility in search results.

A strong XERF page should answer common patient questions, showcase before-and-after results, explain treatment benefits, and provide a clear path to booking a consultation.

We can do either. Many practices already have a strong website foundation and simply need a better-performing XERF page.

We'll assess your current site and recommend the most effective approach. If your existing website can support your goals, we'll optimize what you already have. If broader updates would improve performance, we'll explain why and help you determine whether the investment makes sense.

For most practices, the answer is yes.

SEO helps you capture patients actively searching for treatments like XERF, non-surgical skin tightening, and alternatives to surgery. Paid advertising creates immediate visibility, helps fill your schedule, promotes seasonal campaigns, and reconnects with prospective patients who didn't book the first time.

Together, SEO and paid media create a balanced strategy that supports both short-term results and long-term growth.

Because XERF is a newer treatment, many patients search by concern rather than by device name.

Common searches include:

  • Non-surgical skin tightening
  • Jowl reduction treatments
  • RF skin tightening near me
  • Neck tightening without surgery
  • Alternatives to a facelift
  • Treatments for loose or crepey skin
  • XERF near me
  • XERF in [city]

Our strategy targets both branded and non-branded keywords to capture demand at every stage of the patient journey.

Absolutely. In fact, being an early adopter creates a significant opportunity.

Because awareness is still growing, educational content, local SEO, and targeted advertising can help position your practice as the go-to destination for XERF before competitors enter the market.

Speed matters. Patients researching aesthetic treatments often contact multiple providers, and delayed responses can lead to missed opportunities.

We help practices respond immediately with automated confirmations, appointment reminders, and personalized nurture sequences designed to keep prospective patients engaged and moving toward a consultation.

Yes. Generating leads is only part of the equation.

We review your treatment pages, forms, online scheduling process, front desk workflows, and follow-up systems to identify opportunities to increase conversion rates and improve patient experience.

We track the metrics that directly impact practice growth, including booked consultations, cost per acquisition, treatment revenue, return on ad spend, and patient lifetime value.

Our reporting focuses on business outcomes, not vanity metrics.

Many agencies focus on clicks, impressions, and form submissions. We focus on what happens after the lead comes in.

As a full-service marketing partner for medical spas, we support the entire patient acquisition journey, from SEO and paid advertising to treatment pages, lead nurturing, front desk training, and conversion tracking.

If a campaign isn't producing qualified patients, we adjust the strategy and reallocate resources where they'll have the greatest impact. Our goal isn't to sell more marketing services. It's to help your practice grow.

No. We specialize in medical spa marketing and work with practices offering a wide range of aesthetic treatments and technologies.

Our experience across devices, injectables, skin rejuvenation, body contouring, and wellness services allows us to build comprehensive strategies that support your overall growth goals while maximizing your XERF investment.

Ready to Turn XERF Into a Revenue Driver?

Grow Your XERF Practice With Medstar Media

BOOK A CALL BELOW.

We’ll show you exactly where your current page, offer, and follow-up path are underperforming, then map the changes most likely to increase qualified demand.


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Helping YOU make the world more beautiful via Aesthetic Patient Acquisition.

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SCHEDULE YOUR FREE MARKETING STRATEGY SESSION BELOW!

We will share with you the strategies the top 1% of providers use to acquire more patients. I will also give you a custom marketing strategy and audit your current website.


Vania

Behind the Screens

I make sure people call their new medspa friends back.
Consistent and creative follow-up with leads
My background in trauma-focused therapy.
A value-based monthly membership program with fun activations keeps your client base engaged with new services and following the recommended treatment protocols.
Christine A.

Behind the Screens

I make internet pictures that try to win people’s attention. Basically, I figure out what will make someone stop scrolling, look twice, and hopefully think, “Hmm, I want that.”
Canva. We’ve spent an unreasonable amount of time together. It’s quick, flexible, and lets me go from a random idea to something people can actually see and react to without making the process unnecessarily complicated.
I’m surprisingly good at making things look effortless, after several very non-effortless attempts. I enjoy taking messy ideas, lots of information, or vague feedback and turning them into something clear and easy to understand.
Don’t guess what works. Test it. Something can look brilliant in theory and completely flop in practice, so I’d rather let the audience tell us what works and keep improving from there.
Rafael A.

Behind the Screens

There are steps needed when handling leads to get the best results possible. It is my job to train practices in these steps and to make sure that, after the training, these steps are taken. I follow up with the teams to address areas of opportunity to constantly improve the lead management process.
My favorite marketing tool is the Medstar App, especially when it’s set up correctly for lead management, automations, follow-up, SMS/email campaigns, and pipeline visibility. It helps connect marketing efforts directly to conversion outcomes.
Besides a magnetic smile, I bring strong lead-management and process-optimization skills. I’m good at reviewing workflows, finding gaps, and helping teams turn more leads into booked appointments.
Don’t let good leads die because of slow follow-up. Marketing gets the lead in the door, but the process behind it is what actually closes the appointment.
Kylie N.

Behind the Screens

I help businesses show up when people search for things on Google. It’s kind of like helping a business put up the right signs so people can find their way to it, only you’re looking online instead of in person.
Google Search Console. I love digging through search data and finding little opportunities hiding in plain sight. It feels a bit like detective work.
Professionally, I’m surprisingly good at turning a big, messy pile of information into something organized and actionable. Personally, I’m a seasoned pro at collecting hobbies.
Don’t create content for algorithms; create it for people. Understand what your audience actually wants to know, then use SEO to help them find it.
Areesha T.

Behind the Screens

I help people work together to build cool things on the internet.
Paint the canvas, spending time with friends & family.
Understanding their vision and helping turn ideas into real results.
Know your audience first — great marketing starts with understanding people.
ChatGPT — my brainstorming partner for ideas and problem-solving.
Nathalia G.

Behind the Screens

I usually step away from the project and do something creative, such as painting, drawing, or listening to music. Giving my mind a break often helps the missing puzzle piece fall into place. When I need inspiration, I like exploring other creative outlets and using them to approach the project from a new perspective.
Spending time with my family and friends! I really value the people around me and enjoy slowing down, being present, and staying offline during those moments.
Always consider the customer and their needs before creating a strategy or plan. One should guide the other. When you understand your audience and maintain strong communication with the client, digital marketing projects tend to run more smoothly and successfully.
Honestly, I’d say Instagram. I love using it to spot trends, see what people are responding to, and understand how brands are connecting with their audiences. A lot of my best ideas come from observing what feels natural on the platform and then finding a way to make it work for the brand.
Positivity! I’m usually the one cheering people on, celebrating the little wins, and bringing good energy to the conversation.
Carie G.

Behind the Screens

I love putting on some music, it always helps me get into the right headspace and set the tone for my design work. Matching the vibe of the music to the brand’s aesthetic is my favorite way to find fresh creative motivation.
When I’m off the clock, I love walking the nature trails near my home or relaxing with a good book. Anything that gets me away from screens to recharge.
Always ask yourself if the content you’re creating will truly resonate with your audience. It needs to feel personal and authentic, rather than just pushing out content for the sake of it.

Definitely Adobe After Effects. It’s my absolute go-to for editing video content, especially for social media. With so many options for detailed motion graphics, I really couldn’t live without it.

I love using my design skills to bring a client’s vision to life. Seeing them excited about the final result is the best feeling, and I thrive on collaborating hand-in-hand to build their brand.
Bryan G.

Behind the Screens

I like going to the movie theater, reading, or hanging out with my family.
Claude
Response time
I like to go for a walk in nature, especially by the water.
I make sure the people who hire our company are happy.

Bre C.

Behind the Screens

When I’m off the clock, I love spending quality time with my two kids—whether we’re playing or just hanging out, I try to be as present as possible with them. It’s the best way for me to recharge and stay grounded.

My favorite digital marketing tool is Canva because it makes designing quick, easy, and fun, especially with the wide variety of templates available. It’s great for creating polished content efficiently.

One piece of advice I always follow is to keep learning—digital marketing is constantly evolving, so staying curious and adaptable really makes a difference. It helps you stay ahead and bring fresh ideas to the table.

When I feel stuck, I like to step away and go for a walk to get some fresh air; it helps me reset and come back with a clearer, more creative mindset. Even a short break can make a big difference.

I also bring a graphic design background to the team, which helps me review mockups with a trained eye and offer thoughtful, practical feedback to clients. It allows me to bridge both strategy and visual execution effectively.

Myranda G.

Behind the Screens

During the week, I’m certainly a home-body! I’m within walking distance to pilates, so I do love to take advantage of that as well as get outside and go for a walk on the lake. Outside of that, I love to try new recipes, spend time with my dog and binge the best reality TV. On the weekend, I’m an avid errand runner, so you’ll find me out and about getting coffee, running to Target at least 3 times, and taking part in some sort of self-care routine!  
Most people build their career around a title – I built mine around an industry I have a genuine passion for. Over the past 10 years in aesthetics, I’ve worked across operations, practice management, sales, marketing, customer success, and coaching. Because of that, I’m able to do more than just fulfill a role! I understand the moving parts, pressures, and responsibilities that go into helping an aesthetic practice truly thrive. 
My goal in everything I do is to make a positive impact in the people’s lives I’m introduced to, whether that’s for the short term or the long term. There’s very few places people can go to with an insecurity or something they want to fix – or my preferred way of seeing it, enhance. This industry allows you to be a part of that. You meet people from all different walks of life, get to know them on a personal level and be a part of sometimes the best and worst stories of their lives in real time. We get to shape that experience in a positive way. And working with our clients where we focus on bringing these new patients to them, allows me to be a part of a positive experience that touches so many more people. I’m a big believer that whenyou keep the people you work with happy, that translates down to the client themselves, their team and then to their patients. That brings me so much fulfillment – a single experience can change everything. 
You have to take your personal bias out of what you think works. Sometimes what you think may be the best ad you’ve ever launched, produces the lowest results. Marketing is a strategy and where quality is always a top priority, success is number one! An algorithm can be unpredictable, so trust what the data and analytics are showing you and let’s use them to accurately monitor the outcomes!
I love to step away for a moment and purge. When I’m feeling stuck or at a standstill, it’s time to make room for new ideas and to get my brain flowing in a whole new way. Sometimes that’s a small project like finding a junk drawer and decluttering. Other times it’s my closet or my garage! But when I am able to spend time getting rid of things, I get super inspired by a newly organized space and start thinking of all the new things I could do to continue improving – it then spirals to all aspects and I feel completely re-energized and re-focused!
Jackie M.

Behind the Screens

Imagine your school principal has SO many things to do that they can’t keep track of everything by themselves. The Chief of Staff is the person who helps organize things, reminds people what to do, solves problems, and makes sure everyone works together nicely, like the person who keeps the whole team running smoothly.
When I’m off the clock, I’m usually with my husband and our two boys — swimming, traveling, spending time at the beach, and being talked into roller coasters at Universal Studios that I immediately regret. I’m also a big musical theater fan, love singing whenever I get the chance, and am always looking for new restaurants and recipes to try. And once the kids are asleep, you can usually find me unwinding with a true crime documentary or a little too much Bravo reality TV.
My guilty pleasure in the digital world is definitely TikTok — I’ll tell myself I’m just going to “check one thing,” and suddenly I’ve fallen into an hour of everything from recipes to random deep dives I didn’t know I needed.
I’m surprisingly calm. No matter how hectic things get or how many moving parts are in play, I tend to stay steady, think clearly, and help keep things grounded so the team can focus and move forward without the panic spiral.
I usually spark creativity by stepping away from whatever I’m stuck on and getting outside for a walk. Fresh air and movement help reset my thinking, and I’ll usually put on music to shift my mood and break out of the loop I’m in. That combination helps me come back with a clearer head and new ideas.